Please rate your satisfaction level with each of the following statement:
1 = dissatisfied   2 = somewhat dissatisfied   3 = neutral    4 = somewhat satisfied   5 = satisfied
Sales - Inteplast / IBS Division 1 2 3 4 5
1. How helpful was our Sales Person's product knowledge for your most recent contact?
2. How responsive was our Sales Person for your most recent contact?
3. Name of most recent Sales contact:

Customer Service Representative (CSR) - Inteplast / IBS Divsion 1 2 3 4 5
1. How helpful was your CSR with your most recent contact?
2. How responsive was your CSR with your most recent contact?
3. Name of most recent CSR contact:

Shipments - Inteplast / IBS Divsion 1 2 3 4 5
1. How satisfied are you with our carrier performance on your most recent delivery?
2. How satisfied are you with the accuracy of our most recent shipment?

Products - Inteplast / IBS Divsion 1 2 3 4 5
1. How satisfied are you with our delivery / lead times on your most recent shipment?
2. How satisfied are you with the condition of our product on your most recent delivery?

Overall - Inteplast / IBS Divsion
1. Is this your first experience with our company? Yes No  
2. What would be the one thing that we could improve to make your most recent experience better?

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